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We started the new quarter out with a bang, thanks to several key updates that will help you deliver stellar client work in the simplest, most efficient way possible. Let’s take a look at just a handful of the updates we shipped to make your Teamwork experience even more seamless.
Schedule your replies with Teamwork Desk
Communicating with your clients just got even easier, thanks to the ability to schedule ticket replies within Teamwork Desk. Say goodbye to any tedious calculating you once had to do in order to determine the correct time to send a reply to another time zone. Simply select the time zone in which your recipient is located, or pick your own desired sending time.
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Plus, you can schedule your replies up to one year in advance, so you can plan ahead with confidence.
Give Table View a boost with advanced filtering
With the release of advanced filtering in Table View, you can now filter your tasks by a number of items, including assignee, board column, and custom field.
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With all these advanced filters at your fingertips, it’s easy to see why Table View is becoming the go-to view of choice for so many teams juggling work for multiple clients.
The Teamwork-Outlook integration has arrived
Good news, Outlook users! Teamwork’s integration with your email platform of choice means it’s now possible to perform Teamwork actions without having to leave Outlook, including creating tasks and adding files to tasks.
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Get a deeper dive into how it works (and install it) by clicking here.
Introducing the User tab to Profitability Reports
Get a better understanding of how individual users’ work impacts the profitability of projects they’re working on, thanks to the new User tab. You can even drill down into specific users’ work to see the bigger profitability picture—including cost rate, default billable rate, and more.
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Note that this release is for Scale users only—reach out to our Sales team to find out how you can take advantage of this feature.
Up your Teamwork knowledge with our new Success Center
Hot off the press! We’re excited to announce the launch of our brand new Teamwork Success Center, created with your Teamwork training needs in mind. It’s packed with resources that will help you and your team get up and running smoothly with Teamwork.
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Whether you’re new to the platform or a seasoned Teamwork pro, you’re sure to find a video, guide, or interactive training course that helps you work smarter and more efficiently within the platform.
Catch up on our latest Product Roadmap webinar
What’s in store for the rest of Q2 and beyond? Glad you asked! Watch our Product team present an in-depth look at what’s ahead for all areas of the Teamwork platform, as we continue to prioritize work that puts you and your clients front and center. In addition to getting a sneak peek at what we’re currently focusing on, you’ll also hear answers to some commonly asked questions.
And that’s it for April! As always, you can reach out to us with any questions or feedback at support@teamwork.com.
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