Now, never miss an important update on your tickets. You can now subscribe to notifications for: - Ticket Priority Changed - Ticket Status Changed - Ticket Inbox Changed - Task added to a ticket - Task completed on a ticket Go to [your notification settings](#myprofile/notifications).

Now you can include the ticket ID in the subject of all correspondence with customers automatically. Go to company settings and choose "include ticket number" under "message settings". When enabled, all e-mails to customers will include the ticket number at the start of the subject. ![screenshot_2017-10-09_13-54-49](https://user-images.githubusercontent.com/32456194/31353936-0f4b6780-acfa-11e7-9f73-2cf05dea3b29.png)

We've been listening to all the feedback about the new filters and have been adding some improvements to make them even better! Now, you'll find: - An option to include completed tasks when you filter the tasks area within a project - A way to view and quickly switch between your saved filters at the top of the screen - New options for filtering by multiple tags to show items with all or any of the selected tags - Sorting by project when you're looking at messages in the 'Everything' area - When you save a filter, the sort order will be saved too

Need to follow a ticket whenever certain customers contact you? Great, now you can with "add a follower". To add yourself (or any other agent) as a follower whenever your criteria is met, go to your triggers, then select "Add a follower" under "Then" and select a user. You can add multiple users by adding multiple actions. ![triggers](https://user-images.githubusercontent.com/121682/31024449-f189a13e-a4f3-11e7-8a7e-ba538bcf992f.png)

Filters have a new home on the right of each screen, and we've added even more filtering options so you can get really specific about what you want to see. Not only that, you can now save filters too - so you can jump straight back in and see the results without selecting everything again!

If you prefer using the Gantt view to build or manage your project timeline, now you can make sure that milestones or task start and due dates won't land on a Saturday or Sunday. Just enable the 'Skip Weekends' option in the Gantt settings to hide Saturdays and Sundays on the chart, and if any existing tasks need to be pushed, you can review them before saving the new dates.

If you have existing projects that you want new users to automatically have access to, we've just released a 'Default Projects' feature in the 'Templates' area that you'll find really useful! Now, you can save time when you're adding new people to your site by setting up default projects - and for extra control, you can even choose whether you want to add everyone, or just owner company users.

As many of our new customers move to Teamwork Projects from other platforms we wanted to make it even easier to make the switch! In just a couple of clicks, you can transfer all of your data to Teamwork Projects, whether you're coming from Asana, or any version of Basecamp.

Time tracking is a critical feature for billing clients, estimating jobs or simply making sure your team is getting the most from their work week. We’ve added several updates to the Teamwork Timer desktop app that make logging those important hours simple and intuitive. For anyone that uses external companies in Teamwork Projects, we’ve also created a new client onboarding video that will help clients when they’re starting to use Teamwork Projects for the first time.

Now you can view tickets form untrusted customers with confidence. Administrators can now enable "hide images from untrusted customers" in company settings. Additionally, all inline images are now proxied through Teamwork Desk ensuring your privacy and connection continues to be secure. ![screen shot 2017-06-09 at 11 16 02](https://user-images.githubusercontent.com/6749993/26969250-62b4d53c-4d05-11e7-9ee6-a3467223b090.png)

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