Our Software is HIPAA Compliant

Helping medical project managers keep sensitive information secure. Maintain HIPAA compliance while benefiting from all the features Teamwork Projects has to offer.

What is HIPAA?

HIPAA stands for Health Insurance Portability and Accountability Act and was created to improve the efficiency and effectiveness of the United States Department of Health & Human Services HHS. HIPAA establishes national standards for electronic healthcare transactions and code sets, unique health identifiers, and security.


How Does Teamwork Projects Comply?


Extensive Encryption

We leverage end-to-end encryption on each database instance. We encrypt all data with 256-bit Secure Socket Layer (SSL) with the RC4 algorithm and 2048-bit key length. Our hosting partner is Amazon AWS which published a Service Organization Controls 1 (SOC 1) report, under both SSAE 16 and ISAE 3402 standards.


Our compliance process

Our support team are trained to handle any queries flagged as HIPAA. Where permission is given by the owner company to access their site, we have a strict process in place where the agent dealing with the query highlights any potential disclosure of patient information and track what user accessed what information and at what time.



For any customer requiring a HIPAA certification, we provide our U.S. legal-approved Business Associate Agreement (BAA). This comprises of our standard Enterprise contract agreement with additional HIPAA required wording for Business Associate Agreements.

Don't take it from us

Here's what they have to say about Teamwork Projects

I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.

Teamwork Desk has the potential to be a really great product. We know that it's still early days and are happy to deal with some occasional, minor bugs knowing that the team is working hard on fixing and adding new features all the time.

Ciaran McGrath Ciaran McGrath Managing Director  at  Threefold Systems