Keep your contacts connected across your favorite cloud apps and the Teamwork.com software suite! The new PieSync integration syncs all of your contact data in real time so your information is instantly updated. Eliminate the data silo issue and keep your contacts consistent across Teamwork Projects, Teamwork Desk and multiple Cloud applications with the new PieSync integration. This real-time, bi-directional sync keeps your contact data up-to-date so you don’t have to! On average, organizations use between 10 and 16 cloud apps every day. Many of these apps house silos of contact data, leaving a lot of room for inconsistencies, data entry errors and outdated information. The new integration between PieSync and both Teamwork Projects and Teamwork Desk syncs contact information bi-directionally between our apps and over 80 cloud services. This real-time contact sync keeps all your tools connected, making sure information is consistent between Teamwork Projects and Teamwork Desk and your CRM, email, marketing, accounting, e-commerce, and customer support tools. Whenever you update a contact in Teamwork Projects (users and people) or Teamwork Desk (agents and customers), the change is instantly amended in the apps you connect with, and vice versa.

  1. First, you will need a PieSync account to access the integration. Once this account is set up, you need to choose the apps that contain the contact data that you wish to sync.

  2. Authorize the 2 apps that need contact data synced. When syncing your contact data between apps, you will need your Teamwork Projects API key or Teamwork Desk API key, depending on what app you are looking to sync.

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  3. Once you have authorized both apps, you can set the rules for the conditions of the sync. By default PieSync selects a two-way sync.

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  4. When you are happy with the mapping of fields to sync, click Start Syncing Now. Your contacts will now synchronize between apps and can be monitored through the activity status report.

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For a more in-depth step by step guide to setting up the integration and mapping fields, please see the Teamwork Projects and Teamwork Desk help docs. For Black Friday, PieSync are offering new customers 50% off any subscription for 6 months. If you need a hand getting set up with the integration, please reach out to either the PieSync or Teamwork.com support teams who would be happy to help! We are always looking to grow our family of integration partners! If you are building an integration with Teamwork Projects and Teamwork Desk, or are interested in building one, please reach out to us on integrations@teamwork.com.