Integrated operations control and easy client management for IT services

Optimize workstreams, automate manual tasks, track profits, and securely centralize your client work tech stack.

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Project and resource management for all types of IT services challenges

Challenge: How IT services can do more in less time

Optimize resources, streamline comms, and drive profits

Make the most of your team's time

By easily comparing estimated to actual hours to better plan and resource future projects.

Improve client workflow

By centralizing comms so you can better manage ongoing client work and reduce manual tasks.

Stay profitable, always

With custom budgets that set rates for each team member and track money spent on each project.

Keep your clients in the know (or at least as much as you want them to be).

"Our clients love how Teamwork.com gives them real-time visibility into how their projects are progressing, especially once they see they don’t have to wait for an email or phone call to know what’s happening."

Colum Buckley

Director of Operations, Strencom

Cut out repetitive work and save time with templates

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Frequently Asked Questions

How does Teamwork.com help IT services firms manage client projects?

IT services teams manage client work in Teamwork.com by converting service tickets into tasks, setting SLAs as milestones, and visualizing workloads to ensure engineers meet response targets.

Can Teamwork.com integrate with tools commonly used by IT services teams?

Teamwork.com integrates with popular IT stacks through native hooks for HubSpot, Slack, Microsoft 365, and hundreds more via Zapier, keeping your toolchain connected.

What features does Teamwork.com provide for tracking IT project milestones?

Milestone tracking in Teamwork.com uses health indicators, risk registers, and automated progress reports that surface blockers before they threaten SLAs.

Is Teamwork.com suitable for managing both long-term and short-term IT projects?

Teamwork.com handles both quick support tickets and multi-year roll-outs with agile boards for rapid tasks and portfolio views for complex programs.

Does Teamwork.com have features for IT services firms to manage resources and cost control?

Teamwork.com lets IT services firms keep teams fully utilized and projects profitable by pairing drag-and-drop workload and capacity planners with real-time budget dashboards, custom cost rates, and overspend alerts—so you balance resources smartly and stop cost creep before it starts.

"A linchpin in our operational infrastructure"

We're a small team of developers that has been using Teamwork for a couple of years.

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Posted on G2

"Makes managing implementations easy and professional"

If you're in the services industry or ERP game, this product is great to ease your daily task logging and control requirements.

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Posted on G2

"A really great organizational tool for virtual teams!"

We use the tool for development of websites and we're able to create new projects really easily.

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Posted on G2

"A fantastic cross-department planning tool"

It will change the whole way you manage your business and break down any e-mail silo wal

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Posted on G2

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