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At Logistics Technology HQ, we are the experts in providing technical professional services and consulting for the logistics industry. Our team of dedicated professionals work with Final Mile Couriers, 3PL's, Middle Mile Couriers, and shippers to streamline their business processes through technology. Our Partnership with Teamwork.com and Teamwork Desk helps ensure our customers provide the best logistics services.
Services
vCIO/CTO: Executive IT Strategy and Support
Will support Client’s Executive Team and Senior Management Teams on IT Policy Design, Governance, and enhancements to support current and future business requirements.
Communicate technology strategy to Client Customers, Network Partners, and Internal Stakeholders when applicable.
Assist in developing the technical strategy to ensure alignment with Client’s business goals.
Conduct Monthly IT Alignment calls with Internal staff and management where applicable.
Help supervise system infrastructure, applications, and analytics platforms to ensure functionality, efficiency, and accuracy.
Use stakeholders’ feedback to inform necessary improvements and adjustments to technology.
Plan and direct the implementation of new IT systems.
Provide leadership to IT specialists and other staff within the company.
IT Support Services
Managed IT Infrastructure Services: Server Management: Configuration, monitoring, and maintenance of physical and virtual servers.
Cloud Services: Cloud Infrastructure Management & Cloud Backup and Disaster Recovery
Managed Security Services: Cybersecurity Services, Firewall Management & Security Awareness Training
End-User Support: Help Desk Support, Desktop and Device Management & Software Updates and Patch Management
Network and Connectivity Services: Wired and Wireless Network Management, VPN Configuration and Support & VoIP Services
Monitoring and Reporting: Network and Systems Monitoring, Performance Reporting
Data Management, Backup & Archive
Compliance and Risk Management: Compliance Audits & Risk Assessment
Third-Party Vendor Management: Managing relationships with software and hardware vendors.IT Strategy Development & Technology Assessment: Assessing current IT infrastructure and making recommendations for improvement.
Hardware Procurement & Asset Management
Much Much more!
TMS Services
Setup/Maintenance
Template Creation/Management
Setup New Customers, Drivers, Service Types, Remote Users
Customized Mobile Configurations Based on Customer Requirements
Custom e-Mail Notifications for Customers, Drivers, Internal.
System Integrations
Web API/EDI (where applicable)
Customer/Vendor Integrations
e-Courier Inter-System Transfer
Billing/Rating
Customer Billing Setup/Maintenance
Driver Pay Setup/Maintenance
Training
Customized Training Materials
Web Based Remote Training
Dispatching
Setup Auto Dispatching
Setup Dispatch Groups/Stations
Web Query Design and Reporting
Custom Development
Custom Web Application Development, E-Commerce Solutions, Web Portals & Web API Development
Mobile App Development: iOS App Development, Android App Development, Cross-Platform App Development, App Integration & Software Development
Database Development and Management: Database Design, Database Development, Data Migration and Integration
Cloud Solutions: Cloud Application Development, Cloud Migration Services, Serverless Computing
Quality Assurance and Testing: Software Testing, Automated Testing
Maintenance: Software Maintenance
Consultation and Strategy: Technology Consulting & Digital Transformation Strategy
Analytics and SQL DBA Support Services: SQL DBA Services & Analytics Support