Planned vs actual time
Estimates show what you planned, logged time shows what actually happened. Tracking the gap between the two reveals where work is more complex than expected — and is what improves forecasting accuracy over time.
When you can clearly see where time is going, it becomes easier to spot inefficiencies, improve productivity, and align your team’s effort with business goals.
Read time
15 minutes
Goal
Optimize utilization
Primary Tool
Teamwork.com Reports
You can't improve what you can't measure — and utilization data turns a vague sense of 'the team is busy' into clear evidence of where to hire, where to sell, and where to rebalance.
Estimates show what you planned, logged time shows what actually happened. Tracking the gap between the two reveals where work is more complex than expected — and is what improves forecasting accuracy over time.
Billable time drives revenue, non-billable time drives cost. Understanding the split between billable and non-billable work is what connects your team's daily effort to financial performance and business goals.
Review utilization reports monthly to track trends over time.
Compare estimated vs actual time consistently across projects.
Use filters to analyze performance by team, role, or individual.
Act on insights by adjusting workloads in the Workload Planner.
Share reports with your team leads to drive consistent decision-making.
Relying only on planned data without actual time tracking.
Ignoring non-billable work when assessing performance.
Overloading high-performing team members repeatedly.
Reviewing reports without taking action.