The improvements keep coming!
Here's another one that'll help you get even more out of triggers. Along with the original option to completely replace the existing tags on a card, you can now add extra tags and you can specify any that you'd like to remove, too.
You've been requesting new ways to use triggers - and we have one ready for you today. Now you can update start dates and due dates of tasks when you drop a card onto a column.
Got a 'To Do' column? Use a trigger to set the start date to 'Current day'. If something goes into an 'On Hold' column, you could remove the due date or push it out. We'd love to hear how you use it!
When adding a new card to a column in board view you can now use auto-complete to quickly set properties, saving you even more time.
Start working with auto-complete by using special characters to assign people, add tags, set dates and more...
It is now possible to add a block of code in our new editor. This feature was unintentionally lost when moving to the new editor.
Triggers let you automatically update cards when you move them to a particular column.
You can complete them, change the person assigned, add tags and update even more properties to bring even more efficiency to your workflow using board view.
Try it out and let us know how you automate your workflow with triggers!
Since the board view for tasks has been so popular and everyone loves adding cards to columns, we've listened to your requests and made it possible to see details of that in even more areas outside the project board view:
- Project Summary
- Task exports, in PDF or Excel format
- Daily report
Fixes an issue where the number of articles per page and the current page number was being ignored when paginating through admin helpdoc articles.
You can now exports all of your Teamwork Desk data in JSON format. Export tickets, customers, statuses, ticket types and agents and be notified when the export is ready. All exports will be saved to a .zip file and grouped into files of 1000 entries.
We’ve added a Board View for Tasks to help you and your team visualize your projects.
Organize your tasks in progress quickly and intuitively by moving them between columns on the board and get an instant snapshot of how your project is going at any time.
You'll love this latest feature!
Teamwork Desk has a new editor: meet "squire". We got tired of waiting for what felt like far too long to start replying to our customers. So we searched far and wide and tested a few of the best editors we could find. Expect to continue to see improvements over the coming weeks. Don't need an editor? Use the markdown version (available as an option in your profile).
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