Teamwork.com and Artificial Intelligence (A.I.)
At Teamwork.com, your privacy is paramount, and we strive to ensure your data is secure while also working to deliver innovative and exciting in-app features to enhance your experience. This includes our use of Artificial Intelligence (A.I.).
Your Data
All A.I. components (current and future) contained within Teamwork.com products are designed with the safety of our customers' data as a priority. Our use of A.I. is guided by principles of transparency, data privacy, and compliance.
Teamwork.com may offer A.I.-powered functionality across various areas of the platform. These features are designed to assist with improving productivity and streamlining workflows.
A.I. Functionality: Transparency
A.I. functionality within Teamwork.com is provided via third-party services such as OpenAI’s Large Language Models (LLM). These services are only activated through deliberate user actions, and customers maintain full control over their use.
Only data explicitly submitted through the relevant input methods for A.I. use is processed by these services. No personally identifiable information is passed to any third-party A.I. provider, and any data submitted is not used for model training or retained by those services.
Teamwork.com does not maintain any persistent context with these services. Data sent for A.I. processing is discarded upon completion of the specific request. Additionally, no Teamwork.com staff have visibility of data processed through A.I. services.
If you wish, you may opt to remove these features from your Teamwork.com subscription by contacting our Customer Support team.
Data Privacy
Only the specific input data provided by the user is submitted to third-party A.I. services.
No personally identifiable information is shared.
No data is used to train language models.
Data submitted for A.I. processing is not retained after the request is completed.
Outputs generated by A.I. may be stored within Teamwork.com according to standard data retention policies.
Acceptable Use Policy
Your use of Teamwork.com A.I. functions are included as part of our general acceptable usage policy/terms of service.
Third-Party Use Policy
When using A.I. features, you may not violate any third-party policies, including those of OpenAI such as their content policy, sharing and publication policy, and community guidelines.
Disclaimer of Warranties
Teamwork.com makes no guarantees as to the accuracy, completeness, or suitability of any results produced by A.I. functionality. All content generated through these tools is provided "as-is" and used at your own risk.
You are responsible for verifying the accuracy and appropriateness of any content created with A.I. features. Output may contain errors, inaccuracies, or material that requires further validation.
No information, advice, or content—whether oral or written—obtained through Teamwork.com or its A.I. functionality creates any warranty not expressly stated in these terms. Teamwork.com disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Teamwork.com shall not be liable for any damages, losses, or causes of action resulting from the use of A.I. features or reliance on A.I.-generated content. A.I. functionality is provided as a supplemental tool within the broader Teamwork.com service and may be modified or discontinued at any time at our sole discretion. You are solely responsible for reviewing outputs for accuracy and ensuring their appropriate use within your organization.