Features / Automation

Use automation to make your support more human

Automate your helpdesk workflows to speed up your support and give your team more time to be human, helpful, and kind.

Try Teamwork for free

Focus on replying, not sorting.

Group your tickets with Smart Inboxes

Categorize for quick access

Add power to your workflows by combining Smart Inboxes + Triggers

Bring your customer support to the next level by combining the power of our two most powerful automation features.

Get started with Teamwork Desk

One central place to manage communications with transparency and accountability — helping you to deliver unforgettable customer support.