Communication is a two-way street. Customer portals brings the conversation back to the customers. Allow customers to participate more in your conversations and in turn, build better relationships
Give control to your customers
You decide what kind of control your customers have. You can give them the power to manage their own ticket, see and set their status, set the priority and even the type of ticket. Pick and choose what control you want to give your customers
Make it your own
Customer portals are completely customizable. Make it your own and adapt colors to match your brand
A new home for your Help Docs
FAQs are often sent in to your support team. Save everyone's time and give your customers visibility to your Help Docs when and where they need them. Allow your customers to support themselves before ever sending in a ticket
Looks great on any device
We live in the age of mobile devices, so we designed the customer portals with this in mind. They look great on any device. Your customers will be able to get help on the go. Their location or device won't hold them back from availing of excellent customer service
Don't take it from us
Here's what our customers have to say about Teamwork Desk..
I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.
Teamwork Desk has the potential to be a really great product. We know that it's still early days and are happy to deal with some occasional, minor bugs knowing that the Teamwork.com team is working hard on fixing and adding new features all the time.
Ciaran McGrath Managing Director at Threefold Systems