Exciting news! We're thrilled to announce that Teamwork has taken on its first-ever $70m growth investment. Helpdesk software that frees your support team to focus on the customer
Manage customer queries with ease by giving your support team the tools they need to delight your customers — without compromising on quality.
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Software for support teams who want to exceed customer expectations
Everything you need to delight your customers from one central communications hub.
Centralize your support
Eliminate communication silos and improve team collaboration by managing all customer interactions from one place — ensuring nothing falls through the cracks.
Lower first response times
Provide high-quality support in less time by automating repetitive tasks, so you can free your agents to focus on quick, helpful responses.
Focus on supporting customers
Software can’t give your customers an unforgettable support experience, but you can. Having the right software in place can free your team to focus on the people that matter to your business.
Tailor your support
Assign tickets to subject matter experts or colleagues from different teams to ensure your customers get the support they need.
A fully organized workspace
Improve your processes by creating an organized and transparent workspace for your support team by managing customer interactions through tickets and shared inboxes.
Empower your customers
Reduce ticket volumes for agents by giving your customers access to 24/7 self-service support, so they can find answers even when your team are off duty.
