Bring your entire team on board but only pay for the agents answering the most tickets

With Teamwork Desk you can add unlimited part-time agents with no additional fees. Each part-time agent can reply to up to 10 tickets per month without ever being charged. So you only have to pay for your hard-core agents.

*This applies to our Pro plan offer only

Teamwork Desk is easier to use than Help Scout

Teamwork Desk has all the features you'll ever need to deliver excellent customer support. Our simple and powerful helpdesk software allows your team to quickly and easily solve all customer queries.

Solve problems faster

Manage everything in one place

Support unlimited inboxes, products, and email addresses from one place. Control all your emails by assigning them to an inbox. Find every email that is assigned to you in your very own unified inbox or organize them in smart inboxes.

Customer portal

Build stronger relationships with your customers

Your customer portal is a single destination for your customers to find answers, get help, and track their tickets. It’s completely customizable, so you can make it to match your company’s branding and your customers will feel at home.

Invisible to your customers

Teamwork Desk is more personal

Teamwork Desk looks and feels exactly like email. Customers don't have to go through the pain of logging into a system or remembering their ticket numbers. They simply send and receive personal emails.

Help Docs

Help Docs - be helpful 24/7

Don’t have a 24-hour support team?. No problem!. Help your customers find answers to FAQs around the clock with Help Docs. Customize your Help Docs to match your brand or simply link them with your customer portal.

Measure what matters

Measure what matters

Get valuable insights instead of just numbers!. Find out what your customers think, how your team are performing, and where your enquiries are coming from with our reports section.

Solve problems faster
iOS App

It just works on any device

Teamwork Desk has a responsive design, so you can use it wherever you are, on any device. We’ve also built a native iPhone app for even better and faster ticket management on the go.

Don't take it from us

Here's what our customers have to say about Teamwork Desk..

I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.

Teamwork Desk has the potential to be a really great product. We know that it's still early days and are happy to deal with some occasional, minor bugs knowing that the team is working hard on fixing and adding new features all the time.

Ciaran McGrath Ciaran McGrath Managing Director  at  Threefold Systems