Security at Teamwork.com
More than 250,000 companies worldwide trust Teamwork.com with their data - we take this trust very seriously. The security, integrity and confidentiality of your data are our top priorities.
We keep your data 100% secure
Maintaining the security and confidentiality of your project-related data is our top priority
Trusted by thousands of companies
Teamwork.com is trusted by thousands of companies throughout 147 countries worldwide to manage their projects in the cloud. We have never encountered a security breach or loss of customer files. We pursue the highest professional standards to ensure your data is always safe.
Security of your data is our top priority
Secure access over HTTPS (SSL) is provided with all "Teamwork.com" domains. Only certain members of the Teamwork.com team have direct access to the live database and all access is logged. Our data-centers have passed the SSAE16 audit. For information about security on our Enterprise Plan please contact us.
User authentication
All Teamwork.com accounts are password protected (pretty standard). We also provide an option to require complex passwords.
All user passwords are stored in the database only after being passed through a one-way hash-and-salt technique (a standard practice for high security).
It's your data. We respect your privacy
Each and every file, document, image, task, milestone, and byte of information you store with us is owned by you. We won't copy, share, or modify your data. We will never even access your data without your consent. If you ever delete your account, we will delete all your data from our servers after a period of 30 days.
You can download a full copy of your database once each day. Our "file backup tool" allows you to keep a copy of all files.
Data backups nearly every second
Real-time data replication ensures we always have your data backed up. We take automatic database snapshots every few seconds so you can have complete peace of mind that your data is 100% safe. We keep each of those automatic per-second backups for three days, more than enough time to recognize and fix any potential problem.
99% uptime service level
We promise to maintain an uptime of over 99%. If we ever fail to meet this expectation, we will give you one week of service free.
See the latest uptime report at uptime.teamwork.com
Trusted by thousands of companies all around the world
FAQ
Where are your servers located?
Our servers are with Amazon AWS and are hosted within the US and Eu. AWS infrastructure is housed in Amazon-controlled data centers. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centers. The data centers themselves are secured with a variety of physical controls to prevent unauthorized access.
Who has access to the servers?
Only selected Teamwork.com staff have authorization to access the servers. We also have a code of ethics that ensures that we will never breach customer confidentiality. All servers within the AWS cloud have secure architecture and contain a number of capabilities that restrict unauthorized access or usage without sacrificing the flexibility that customers demand.
What about physical security?
Amazon has many years of experience in designing, constructing, and operating large-scale data centers. AWS infrastructure is housed in Amazon-controlled data centers throughout the world. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centers. The data centers themselves are secured with a variety of physical controls to prevent unauthorized access.
If you have any specific questions, we'd love to talk to you! Simply send an email to supportteamwork.com
As co-founder of Teamwork.com I want to give you my personal assurance that we are 100% committed to keeping your data safe and secure.
You have our word that we will never share, resell, or manipulate your data and that we will enforce stringent data-safety rules and best practices in our company.
We want you to know that we are not a faceless entity, we are normal people, passionate about providing you with the best cloud productivity software, securely.
Co-founder, CTO, & Lead Developer
