3 Steps to Avoid Furious Clients w/ Jackie Hermes

Have you ever had a client who asked too much of you, but you just didn’t know how to say “no?” What about a client who disrespected your team and needed to be cut loose? How do you even begin to have those tough but necessary conversations?

Jackie Hermes, founder and CEO of Accelity and host of The Art of Entrepreneurship, joins the podcast to talk about parting ways with clients that just aren’t a good fit for your agency. She discusses the importance of clear lines of communication, expectations, and boundaries, as well as what to do when those boundaries are crossed.

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