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Transcript for the video 'Susan Fennema - Beyond the Chaos':
What I appreciate most about Teamwork is how it has changed my business. Being able to repeat your process over and over is what makes a business successful. It's what can make or break you as you're scaling. You can't scale if you can't repeat. I'm Susan Fenema. I'm the chaos eradicating officer, that's CEO, for beyond the chaos. We were looking for a tool that could do more, that could bring more to our clients for their success. I needed to be able to manage budgets. I needed to be able to identify who's working on what and when and get big overview dashboards, and those were not available in most other tools that we looked at. That was the pain point, and it wasn't only for my team. It was for my clients as well. So we started digging in. Up came teamwork, and I'm like, this does all the things. All of the things. It was one of the only tools that you could easily build templates in. I can quickly see what is my whole team's billable versus non billable hours at a glance every day when I log in. I can also see tasks assigned to me and with a click of a button flip over and see how late or on time are we across the board. Knowing those numbers helps me make decisions on how to run the business. And without that quick reporting dashboard, it makes it so much harder to run the business. Today, we have two full time people, four, five part time people, and a couple of assistants and me working in it. It would have been so hard to train up all those people that I don't see how we would have gotten to that point this fast. I would say our ROI is a thousand or more percent. I mean, it's easy to say that when you look at the low cost of the tool, we've quadrupled our revenue. Being able to add team members quickly also helps us serve more clients. Initially, we could probably serve a handful. Over the years, we've gotten over two hundred under our belt. That made it almost instantaneous that this is our tool.
