Customer Stories Beyond the Chaos

How Beyond the Chaos scaled its team 6x and revenue 4x on

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Beyond the Chaos® delivers scalable operations, project management, and consulting services to help small business owners delegate the day-to-day of their business operations to focus on the big picture.

“What I appreciate most about is how it has changed my business. Being able to repeat your process over and over is what makes a business successful. It’s what can make or break you as you’re scaling. You can’t scale if you can’t repeat.”
Susan Fennema
Chaos Eradicating Officer (CEO)


Beyond the Chaos (BTC) needed a client operations and project management tool that could help clients achieve success. It needed features to help manage budgets, track workloads, and build templates, all in one easy-to-use platform. With, BTC can track performance and easily scale operations internally and for clients.


Beyond the Chaos works with very small businesses. It needed an all-in-one project management and operations tool to support its needs internally and help its clients scale.

Solution offered everything BTC needed and more. Now it can use overview dashboards to get an instant snapshot of all operations, including billable vs. non-billable hours, assigned tasks, and timelines. With those numbers, Susan can make fast, informed business decisions for Beyond the Chaos and its clients.


For Beyond the Chaos,’s ROI easily surpasses 1000%, especially considering the platform’s affordability and the functionality it delivers. The team has grown 6x, and revenue has quadrupled. Over seven years after initial implementation, the team continues to be thrilled with the tool.