A ticketing system designed to easily manage customer queries
Teamwork Desk enables your team to easily manage your client requests in one central location - helping you deliver an exceptional customer experience.
Manage customer communications with Teamwork’s help desk software
Here’s how we can help you to communicate, delight, and guide your customers to ensure they have an unforgettable experience.
Ticket management
Manage your customer communications from one centralized ticketing system, so you can answer queries with context and save time by automating repetitive tasks.
Increase agent productivity
Exceed customer expectations without compromising on efficiency by automating work by using canned responses, triggers and ticket history in your workflows.
Reporting
Evaluate client feedback and analyze data to highlight areas of excellence and identify any gaps in performance to better meet clients expectations.
Help Documentation
Empower your customers to find answers to their questions without having to contact an agent with 24/7 self-service support.
See how teams all over the world are increasing their productivity with Teamwork
"Getting to inbox zero isn’t a dream anymore. All of these features work together to help our small team accomplish more with less stress and more success – David"
How Teamwork Desk became See Green’s ticket to efficiency Learn how digital agency, See Green improved the way they managed their daily workload and processes for handling customer queries with Teamwork Desk.
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"It’s great to be able to keep track of the metrics, and it means we can pull that data together quickly to make more informed decisions."
How Teamwork Desk helps Chupi deliver BFF-level support Learn how Teamwork Desk enables Chupi to deliver concierge support, elevating their clients special purchases into magic moments, and ensuring they retain their customer base.
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"Teamwork Desk frees GO Creative from email overload"
Learn how Go Creative, a Web Design and Digital Agency increased the efficiency in their workflows, decisions, resolution times, and improved team collaboration.
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