Rationalisez la communication client avec Teamwork Desk

Gérez les demandes des clients, les communications de projet et les services de support marketing et d'agence Web à partir d'un espace partagé.

Avec Teamwork Desk, vous pouvez donner à votre équipe une visibilité complète sur toutes les interactions.Ainsi, rien ne se perd dans les e-mails personnels et vous pouvez soutenir vos clients plus efficacement à grande échelle.

Essayez Teamwork gratuitement
Pas de carte de crédit nécessaire

Le problème du courrier électronique pour les agences marketing et Web

La puissance de Teamwork Desk

Build teamwork into client-agency communication

One central communications hub

Turn emails into tickets to track, manage, and prioritize client conversations from one central hub so you can be confident that nothing goes unanswered. Email threads are all in one place, so anyone who needs to can jump in or out and see where things stand with a client.

Know who’s working on what

Make your team more responsive by assigning a ticket to the right person to avoid any duplicate work or confusion — so everyone on the team knows exactly what they need to respond to.

Group your most important tickets together

Set up a Smart Inbox to group tickets that are most relevant to you. You can create a Smart Inbox based on criteria like “tickets assigned to me”, “tickets I’m following” or “high-priority tickets”, so you can get to what’s important, quicker.

Cut out the tedious work with automation

Auto-organize, prioritize, categorize, assign and manage tickets using triggers to automate repetitive work or using canned responses to answer frequently asked questions — saving you time and freeing you up to support your clients.

Seamless internal communication

Communicate internally and ask questions in context by writing a note on the ticket. Avoid forwarding emails, creating unwieldy and confusing threads, and unnecessary CCing to loop in other teammates, and keep all relevant conversations in one easy-to-find place.

Gérer les projets clients et les communications

Teamwork pour les agences

Démarrez avec Teamwork

Commencez à travailler ensemble à merveille. Découvrez comment Teamwork peut aider votre équipe avec notre essai gratuit de 30 jours.