Marketing Operations, Senior Specialist


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About Teamwork's mission is to make teams who deliver client work become efficient, organised, profitable and happy! Our platform has revolutionised how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the ‘one-stop-shop’ project management solution enabling our customers to track, manage, and invoice their projects. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day. We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, is in acceleration mode as we set our sights to become the undisputed Project Management platform for teams who deliver client work.

We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done. We are fanatical about our customers: and when talent meets passion, success happens.

Remote in Poland:

This is a remote role in Poland. We have an office in Gdansk, where you are expected to be able to reasonably travel to & work out, of from time-to-time, as required by your manager.

The opportunity

We are looking for an experienced Marketing Operations Senior Specialist to join our growing Marketing Team. The Marketing Operations specialist will serve as the liaison between the marketing team and the Marketing Operations function. You will assist in working alongside  the Lifecycle, Demand Gen, WebDev, Brand, Analytics and Marketing Delivery teams when it comes to marketing operations. They will also partner closely with our RevOps, Sales & CS teams for cross functional projects when required. 

The ideal person for this role will have a strong understanding of demand generation, lifecycle marketing, web marketing and analytics on top of technical and business-facing marketing operations experience.

What good looks like

  • Solid experience in a marketing operations/ automation/ technology role
  • Deep experience with Hubspot, or other similar systems
  • Experience with marketing tools such as Zoom, Turtl, Sprout Social, Clearbit, ZoomInfo, VWO, GA4.
  • Strong understanding of emerging marketing technologies as they pertain to B2B SaaS subscription businesses
  • Familiarity with SaaS marketing concepts, terminology, and approaches is a big plus
  • Strong verbal and written communication skills with ability to present complex information in understandable way to all levels of the organisation
  • Skilled project manager, with ability to able to successfully manage multiple priorities in a fast-paced, ambiguous start-up environment while working independently

What you can expect

  • Drive for process efficiencies for these groups while keeping marketing operations, business goals, scalability, and automation/system limitations in mind
  • Document and maintain documentation of how to work with MOPS for business end-users
  • Enable business end-users on platform and process changes and enforce process adherence
  • Monitor the queue of requests coming in from business end-users, action approved requests working closing with stakeholders to achieve the end goal.
  • Operational projects such as database cleanups, email template revamps, and workflows 
  • Create automation queries to build lists and segments
  • Partner with the Lifecycle marketing team to optimize our email programs
  • Partner with Demand generation stakeholders to support DG program rollouts, for content syndication, gated content, webinars, events and more.
  • Partner with Marketing Analytics to build and maintain global reports and dashboards and support revenue attribution 
  • Partner closely with RevOps ensure the marketing automation tool and tech stack are integrated correctly with other internal systems
  • Closely partner with web development to align on a roadmap of projects aimed at updating or onboarding front-end elements of the web ecosystem. 
  • Manage own backlog for agile delivery aligning with the goals driven by marketing team
  • Gather business requirements that lay out the business objectives and ‘why’ these things are necessary (not just tactics being requested)
  • Temper expectations of business and communicate what may or may not be operationally possible before bringing the request to the Marketing leadership
  • Gain a holistic overview of the marketing tech stack, enabling proactive identification of opportunities to optimize the user experience throughout the journey (from web to app).

Core Benefits and Perks

  • Employee Share Options (ESOP)- we mean what we say when we say, ‘act like an owner’!
  • Competitive salary & OTE
  • Up to 30 days vacation
  • 401K - matching 5%
  • Health plans and wellbeing programs
  • Give Back program
  • Ministry of Happiness social club
  • Educational resources and generous allowance to support development
  • Inclusive policies - maternity, paternity & parent leave, as well as a focus on flexible working
  • Recognition programs

Diversity, Inclusion and Engagement Statement