Head of IT and Security


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About Teamwork 

Teamwork.com's mission is to make teams who deliver client work become efficient, organised, profitable and happy! Our platform has revolutionised how companies manage their daily workflows for improved automation, productivity, and profitability. It acts as the ‘one-stop-shop’ project management solution enabling our customers to track, manage, and invoice their projects. Our relentless customer-focus has been rewarded with thousands of amazing customers all across the globe and millions of users who sign in every day. We pride ourselves on creating market leading software, working with outstanding people, and going above and beyond for our customers. Trusted by more than 20,000 teams across 170 countries, Teamwork.com is in acceleration mode as we set our sights to become the undisputed Project Management platform for teams who deliver client work.

We believe in hiring great people and look to ensure everyone has the best possible experience of work, everyday. We strive to be open and transparent, humble and customer focused. And we thrive on curiosity, getting results and working together relentlessly to deliver excellence. We are a company of action, full of triers and doers: we try things, we make mistakes, and we learn from them. Our personality is unmistakable: we work hard, take joy in our wins and each other's successes and important life events. And we care and support each other when life throws lemons. More than anything we embrace a straightforward approach to getting things done. We are fanatical about our customers: and when talent meets passion, success happens.

The opportunity

Reporting directly into the Head of Engineering and Product Delivery, the Head of IT and Security will own and manage Teamwork.com’s Internal Infrastructure and IT needs as well as all aspects of our Security and Cyber Security requirements. 

We are looking for a Head of IT and Security who will be responsible for overseeing the entire IT infrastructure of Teamwork.com and ensuring robust security and cybersecurity measures across our SaaS platform. This role demands a deep understanding of IT systems, cybersecurity, and the ability to develop and implement comprehensive security strategies. The ideal candidate will have a proven track record in IT management and cybersecurity in a global SaaS company.

What good looks like

  • 8+ years in a software and infrastructure security operations role, or 8+ years in IT with 5+ years in a cybersecurity management role
  • One or more of the following qualifications; Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information systems Auditor (CISA), or MSc in Information Security.
  • Strong knowledge of cloud computing, network architecture, and IT best practices.
  • Proven experience in managing IT infrastructure and security teams.
  • Knowledge in innovative threat detection technologies, application security technologies, and analytics tool sets
  • Develop and execute a comprehensive cybersecurity operations strategy aligned with company objectives
  • Identify trends in machine learning, heuristics, and big data for security incident and event management
  • Proven ability to build trust and manage relationships with the C-level leadership of saleups and other key influencers in a startup/scaleup environment. 
  • Experience in developing incident response playbooks/processes and ensuring they’re tested and formalised with different stakeholder audiences.
  • Knowledge of compliance & regulatory frameworks – ISO 27001,SOC2, PCI DSS, GDPR, etc.
  • Experience with cloud-based environments (preferably AWS) and their native security products/services, particularly focused around monitoring, detection & response.
  • Log correlation and analysis, including chain of custody and forensics investigations/requirements.
  • High level experience in AI/ML fundamentals
  • Comprehension of machine learning algorithms, neural networks, and other advanced AI techniques to help you engage in meaningful dialogues with technical teams, understand challenges, and make informed decisions.
  • Have a passion for identifying opportunities to introduce automation and orchestration of systems & operational playbooks. Focused on enabling more efficient discovery of security events and response/action.
  • You're a self-motivated team player who demonstrates initiative and flexibility with strong organisational skills and the ability to handle and prioritise multiple tasks.
  • You're friendly with the right attitude: you're smart, you get things done, and you can work with others and communicate well.

What you can expect

  • Leading and managing a distributed IT team including hiring, training, and mentoring team members.
  • Managing the IT budget, making cost-effective decisions regarding IT investments, and ensuring a good return on investment for technology-related expenditures across the business.
  • Overseeing various IT projects, ensuring they are delivered on time, within scope, and budget. This includes managing project timelines, resources, risks and change management.
  • Oversee the procurement, setup, and distribution of  hardware new staff, ensuring a smooth onboarding experience.
  • Managing relationships with software and hardware vendors, negotiating contracts, and ensuring that the services and products provided by them meet the company’s quality and performance standards.
  • Manage hardware and software inventory, ensuring all equipment is up-to-date, secure.
  • Ensure Regulatory Compliance across all internal systems and customer facing products: Confirming that the policies and procedures designed ensure robust compliance and measures to protect systems and data in adherence to regulations & standards like ISO27001,SOC2, Cyber Essentials, GDPR and any other industry-driven standards.
  • Develop and implement strategic IT , compliance and security plans that align with the company's objectives.
  • Manage the IT infrastructure to ensure seamless operations and service delivery.
  • Enforce stringent cybersecurity protocols to safeguard company and client data against cyber threats.
  • Keep abreast of emerging cybersecurity trends and technologies, updating strategies as necessary.
  • Coordinate cross-departmentally to integrate security practices into business operations.
  • Conduct security audits, risk assessments, and ensure compliance with industry regulations.
  • Formulate and maintain disaster recovery and business continuity plans.
  • Facilitate training sessions for staff on cybersecurity best practices and efficient use of IT resources.
  • Lead discovery, response, containment, and remediation of cybersecurity incidents
  • Discover new opportunities to optimise the business through analytics, AI/ML and use case prioritisation
  • Have a passion for identifying opportunities to introduce automation and orchestration of systems & operational playbooks. Focused on enabling more efficient discovery of security events and response/action.

Core Benefits and Perks

Core Benefits

  • Competitive salary
  • Up to 30 days vacation
  • Pension/Retirement matching
  • Health plans and wellbeing programs
  • Give Back program
  • Educational resources and generous allowance to support development
  • Inclusive policies - maternity, paternity & parent leave, as well as a focus on flexible working
  • Recognition programs
  • Employee Share Options (ESOP) - we mean what we say when we say, ‘act like an owner’!

Teamwork.com is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, colour, age, family status, disability, religion, sex, sexual orientation, gender identity, nationality or ethnic origin.

Diversity, Inclusion and Engagement Statement