Helpdesk software can bring immense value to your organization. It adds structure and streamlines vital support processes. As we approach the first anniversary of our own help desk platform, Teamwork Desk, we’ve seen first-hand how a support tool can positively impact your customer. Delivering high-quality support to your customers is a critical component to the growth of your business.
Today, we are excited to announce that the much sought after Teamwork Desk Customer Portal has arrived! It will help you take your customer relations to a whole new level. Our shiny new portal gives your customers as much visibility on their support requests as possible.
Your customers now have the chance to manage their own tickets, see and set their status, and set the priority and ticket type. They can browse your company’s Help Docs to find an answer to their question before ever needing to contact support.
As well as this, your customer portal page is completely customizable and looks great on any mobile device. Explore some more about the Teamwork Desk Customer Portal on our dedicated webpage, or follow the steps in this video to set it up now.

Looking forward to hearing your feedback.