Teamwork Desk vs Freshdesk
Teamwork Desk is a powerful, simple, and affordable Freshdesk alternative
You can import your Freshdesk data in a few clicks, and here’s why you should consider it...
Teamwork Desk will save you money
Teamwork Desk offers increased satisfaction for your customers at a lower cost to your company. With amazing features including automated triggers and unlimited part-time agents you will make substantial savings by making Teamwork Desk your go-to helpdesk tool.
Freshdesk
Estate plan
Teamwork Desk
Pro plan
Annual savings
with Teamwork Desk
Teamwork Desk is easier to use than Freshdesk
Teamwork Desk has all the features you'll ever need to deliver excellent customer support. Our simple and powerful helpdesk software allows your team to quickly and easily solve all customer queries.
Manage everything in one place
Support unlimited inboxes, products, and email addresses from one place. Control all your emails by assigning them to an inbox. Find every email that is assigned to you in your very own unified inbox or organize them in smart inboxes.
Build stronger relationships with your customers
Your customer portal is a single destination for your customers to find answers, get help, and track their tickets. It’s completely customizable, so you can make it to match your company’s branding and your customers will feel at home.
Teamwork Desk is more personal
Teamwork Desk looks and feels exactly like email. Customers don't have to go through the pain of logging into a system or remembering their ticket numbers. They simply send and receive personal emails.
Help Docs - be helpful 24/7
Don’t have a 24-hour support team?. No problem!. Help your customers find answers to FAQs around the clock with Help Docs. Customize your Help Docs to match your brand or simply link them with your customer portal.
Measure what matters
Get valuable insights instead of just numbers!. Find out what your customers think, how your team are performing, and where your enquiries are coming from with our reports section.
It just works on any device
Teamwork Desk has a responsive design, so you can use it wherever you are, on any device. We’ve also built a native iPhone app for even better and faster ticket management on the go.
Import your data from Freshdesk
Import all your data from Freshdesk to Teamwork Desk in just a few clicks
Make the switch today. We promise you you'll never look back.
Don't take it from us
Here's what our customers have to say about Teamwork Desk..
I would recommend Teamwork Desk to any company needing a strong and thorough customer service platform, affordable, and with integration options.
Teamwork Desk has the potential to be a really great product. We know that it's still early days and are happy to deal with some occasional, minor bugs knowing that the Teamwork.com team is working hard on fixing and adding new features all the time.
Ciaran McGrath Managing Director at Threefold Systems